Contractor Management

This section will provide CNL suppliers with processes and tools for working on a CNL site and how this impacts working as a CNL contractor.

For any questions, please email contractormanagement@cnl.ca.

Requirements for CNL Contractors

CNL expects to conduct business with safe, competent and capable contractors that will deliver the intended outcomes and provide the best value to CNL over the life of the contract.

“Contractor” means any supplier performing work or services on a CNL site, including consultants or professional services organizations.

To achieve this objective, CNL has engaged ISNetworld (ISN) to enhance and streamline some of the pre-award and post contract-award processes. ISN is a global leader in supplier information management and supports more than 75,000 contractors and 650 hiring companies like Ontario Power Generation, Bruce Power, Hydro Ottawa, Toronto Hydro, etc. CNL intends to use ISN for the purpose of collection, verification, analysis and reporting of contractor information including; Safety, Quality, Training and Performance Management activities.

Registration with ISN

Contractors who are successful in winning work with CNL will need to register with ISN prior to award of Contract, for which there is a yearly fee.

Unless prescribed differently, in most cases, ISN membership will not be required to submit proposals to CNL. However, CNL does require that Contractors subscribe to ISN, and have the relevant programs validated by ISN upon notification of being a Preferred Proponent. CNL will determine if an exemption to this requirement may be waived.

Details of ISN’s subscription fees can be found on the ISN portal.

Membership in ISN has a number of advantages, not only to CNL, but also to our Contractors, including:

New business development opportunities through access to a wide range of hiring clients who also use ISN (approximately 650)
Reduced administrative burden, resulting in time saving opportunities in the pre-qualification process for hiring clients that use ISN
Easy tracking of company-level information that require periodic updates
Access to employee training information and automated notification when training records are due for renewal

ISN Requirements for Contractors

CNL expects its contractors to be in “Good Standing” (i.e. having a rating of A, B or C) with ISN, generally upon award of contract, prior to commencing work and for the duration of the contract.

CNL’s requirements for ISN include the following:
Company Profile
Health, Safety and Environmental Questionnaire
Safety Statistics Questionnaire
HSSE Programs
Workers Compensation Rate Statement

The following provides a high-level overview of the process:

Upon notification of being a preferred proponent, potential Contractors will be required to upload the mandatory HSE documentation, and answer the questionnaire in ISN, within 30 days of CNL notification.
ISN will review the documentation and provide a grade based on CNL’s pre-qualification requirements.
The short-listed potential Contractor with good standing (i.e. A, B or C) in ISN will be awarded the contract.

Note:

Contractors can work directly with ISN representatives to improve their standing in ISN (i.e. A, B or C).
Contractors failing to meet such standards may require further verification and corrective actions to be undertaken, or in some cases, may not be deemed appropriate to work on a CNL site.
CNL will be extending its “Good Standing’ verification to address matters connected with quality, training, and contractor performance in the near future.
Once working with CNL, Contractors are required to maintain their information in ISN and inform CNL of any changes to matters that may affect their “Good Standing” status.
Should any contractor fall below CNL requirement for “Good Standing”, CNL will work with that Contractor to develop an appropriate plan(s) to re-acquire its Good Standing. In certain instances, until such status has been re-acquired, this may have impacts on the Contractor’s ability to perform work for CNL.

CNL Training for On-Boarding of Contractors

CNL will be leveraging ISN to deliver training to Contractors personnel working on site. This includes:

Contractor Site Orientation (CSO);
General Site Orientation (GSO);
Group 4 Radiation Protection training; and
Supplier Code of Conduct

Our on-line arrangements also included Dosimetry related forms for contractors to download and complete.

The following provides a high-level overview of the process:

The CNL Sponsor will determine the CNL training requirements for the Contractors personnel working on site.
The contractor will be required to create individual accounts in ISN for their personnel.
Contractor personnel will log into ISN and complete the required training, acknowledge the Supplier Code of Conduct, download and complete the required forms, and print completion certificates for when they arrive on site.

Note:

CSO, Group 4 and Supplier Code of Conduct training can be taken by Contractors that have an ISN membership
Contractors working on site will be required to refresh their training, on a yearly basis. This includes Contractor Site Orientation (CSO); General Site Orientation (GSO); Group 4; and the Supplier Code of Conduct
ISN will provide automated notification to Contractor’s personnel 30 days prior to the expiration of training requirements
Contractors will not be permitted to enter the site if the training requirements have not been satisfied

Supply Chain Ombudsman

CNL provides a confidential and unbiased route for Suppliers /Contractors to raise issues associated with either CNL procurement or working with CNL which will be managed in a fair, open and transparent manner. CNL always seeks improvements in its Supply Chain activities and welcomes constructive feedback.

For issues and/or feedback, contact CNL’s Supplier and Relationship Development Manager.